Fast Delivery: We ship all orders within 24 hours! Expect your package at your doorstep within 5–7 business days.

At Lensera Shop, we’re committed to making your shopping experience simple and reliable. We offer shipping to the United States, Canada, and select international destinations. Shipping options and rates are based on your destination, order value, package weight, and selected shipping method.

United States Shipping

For orders shipped to the United States, the following shipping options are available:

• Standard International (0–0.5 kg): $7.90
• Standard International (0.5–1.5 kg): $19.90
• Standard International (1.5–30 kg): $29.90
• Express International (0–1.5 kg): $34.90
• Free Standard Shipping: Available on orders of $100 or more.

Canada Shipping

For orders shipped to Canada, the following shipping options are available:

• Standard Shipping: $12.00 for orders from $0.00–$74.99
• Free Standard Shipping: Available on orders of $75.00 or more.
• Express Shipping: $20.00

International Shipping

We also ship to select international destinations. Available shipping methods and rates may vary depending on the destination, package weight, and order value. Available shipping options and the applicable shipping cost will be displayed at checkout before you complete your purchase.

Order Processing

Once your order has been placed, our team will prepare it for shipment. You will receive order and shipping updates using the contact information provided during checkout. Please make sure your shipping address and contact details are accurate before submitting your order to help prevent delays or delivery issues.

Shipping Rates

Shipping rates are determined by your delivery destination, order value, package weight, and selected shipping method. The final shipping charge will be displayed at checkout before payment.

Tracking Your Order

When tracking information is available, it will be provided after your order has been shipped. Please allow some time for tracking updates to appear after your package has been handed over to the carrier.

Delivery Delays

Delivery times may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, severe weather, holidays, or unusually high shipping volumes. We appreciate your patience if your shipment experiences an unexpected delay.

International Duties and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country or region. Where applicable, these charges may be the responsibility of the recipient and are separate from the shipping charges paid at checkout.

Incorrect or Incomplete Shipping Address

Please review your shipping information carefully before completing your order. Lensera Shop cannot guarantee that an address can be changed after an order has entered the fulfillment process. Additional shipping charges may apply if an order must be reshipped due to an incorrect or incomplete address provided at checkout.

Questions About Shipping

If you have questions about your order or shipping options, please contact Lensera Shop through our Contact Us page or email us at support@shoplensera.com. Our team will be happy to assist you.